Initial Visit: 540-343-3007
24-Hour Crisis Services: 540-981-9351
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HOME
SERVICES
MENTAL HEALTH CRISIS
ADULT
CHILD & FAMILY
DEVELOPMENTAL DISABILITIES
PREVENTION & WELLNESS
FIRST VISIT FAQ
NEWS
CAREERS
WORKING AT BRBH
VIEW OPEN JOBS
EMPLOYEE BENEFITS
INTERNSHIPS / PRACTICUMS
ABOUT
OUR ORGANIZATION
BOARD OF DIRECTORS
LOCATIONS
HOLIDAY CLOSINGS
PUBLIC NOTICES
LINKS
CALENDAR
Statement of Consumer Rights
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Statement of Consumer Rights
As a client of Blue Ridge Behavioral Healthcare, you have rights and responsibilities…
Statement of client rights:
to be treated with dignity and respect
to be told about your treatment
to have a say in your treatment to say what you prefer
to have all records about you kept confidential
to speak to others in private
to get help with your rights to have your complaints resolved
Statement of client responsibilities:
to treat others with dignity and respect
to provide information needed for treatment & services
to participate in service planning or changes & then abide by the plan
to express preferences & seek understanding of your role in treatment
to keep the confidentiality of others
to ask for privacy while respecting the privacy of others
to ask staff to help you with your rights
to appropriately voice your concerns and seek resolution
If you have problems or concerns regarding these rights, or have a complaint or grievance about the services you are receiving, contact:
24-Hour Crisis Services
Call 540-981-9351
Our 24/7 crisis line.
Initial Appointment
Call 540-343-3007
For an initial appointment.
Office Hours
Monday - Friday
8.00 am - 5.00 pm
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